Challenge: Maintain stock and deliver quality at all times.
Solution: CAM attachments for primarily four-fork positioners.
Result: An easy ordering process and satisfied end customers.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
As a specialist in the sales, rental and repair of new and used lift trucks, Heftruckcentrale HTC has been offering its customers a smooth, high-quality service for over 20 years. It has been counting on TVH for many years to deliver the correct parts. "The past two years I have also increasingly relied on their CAM attachments brand, with great result," says Sven Standaert from HTC.
HTC mainly relies on CAM attachments for its four-fork positioners. Sven: "But in the end, we use the whole range, when opportunity calls for it. Thanks to many years of experience in the industry, I quickly knew that CAM attachments uses the right systems and materials, and therefore generates good results. For example, the four-fork positioner wasn't created with tubes, but with T-profiles, which improves durability. The material of the four-fork positioner's sliding parts – hard plastic – also prevents rapid wear."
Trust in CAM attachments
"I always base my decisions on what benefits my customers' companies. That is why I don't just use one supplier or make; I always opt for quality, fair prices and fast deliveries. Due to our large number of stock machines, and the customers' wish to receive the device as soon as possible after placing their order, it is a huge advantage that CAM attachments can almost always supply their attachments from stock. Even though I am constantly on the lookout for the best deals, I keep coming back to CAM attachments. There definitely is a relationship of trust: my family and I have been friends with the Thermote and Vanhalst families for many years now."
"For my customers I always opt for quality, correct prices and fast deliveries. I keep coming back to CAM attachments."
Ordered within one minute
"If I need a specific part, I just call my dedicated contact person. I like things to be brief and to the point: in just a few moments my order is placed. I know that customised solutions can be created, but that hasn't been necessary for us just yet. Everything is as it should be."
CAM attachments at the end customer
"What sometimes frustrates me, is that some end customers aren't yet open to using CAM attachments, while the quality, at least for me, is obvious. But, of course, they don't have to take me at my word. It's best to give CAM attachments a try and compare it with other makes, as I have done. The wear value, strength and operation sell themselves."